"Heartwood Residential recently completed a massive undertaking for me: a whole-house deep energy retrofit. They literally took my house down to the studs and foundation, meticulously rebuilding it with green building science principles. The goal? To achieve a net-zero carbon footprint. I had done a lot of research on green building and high performance homes myself prior to selecting a contractor, and since I was essentially keeping the footprint of my house, I did not need much in the way of design help. I was looking for someone I could feel comfortable collaborating with to turn my vision into reality. After several meetings, I knew that Nick Yegge was the right person. Nick really listened to my wants and needs and offered advice and suggestions that could improve the outcome while always keeping my budget in mind. In fact, I think Nick was better at watching my budget than I was (it’s sooooo easy to want more)! Nick was a true maestro, coordinating all aspects of the project efficiently to stay on schedule as much as possible."
Marilyn P.
"Heartwood Residential just completed a full bathroom remodel for us, along with some additional projects, including replacing some windows with a second sliding door into our back yard. From our first interactions to the final closeout meeting, Nick and his team at Heartwood Residential embodied professionalism. We were very impressed with the time and attention to detail Nick took during his initial walkthrough prior to generating a quote. This gave us confidence that he understood what would be involved in completing our project, as well as ensuring a minimum of unanticipated issues once work started. As with all projects, there were unexpected issues, and Nick and his team handled all of them calmly, efficiently, and professionally. Heartwood uses software to track the project that we were given access to, and this provided additional visibility into the project and schedule, which we appreciated. Communication with Nick was excellent, whether it was a quick text for a small question or an in-depth conversation about the project status at our bi-weekly meetings. The quality of Heartwood’s work was excellent, and we felt that Nick and his team genuinely cared about our satisfaction with the work being performed. We feel very confident recommending Heartwood Residential. We would happily refer them to our family and friends, and we will definitely use them again for other projects."
David U.
"Heartwood Residential has completed two large remodel projects in my home, and I am thrilled with the results! Heartwood management, staff, and contractors were wonderful to work with. Communication between Heartwood, the designer, and myself was excellent. At no time did I feel like I didn't know what was going on or understand the schedule. Heartwood was very responsive to my questions and concerns and did their best to ensure that my children and pets were only necessarily inconvenienced during the projects. Work areas were left clean and tidy at the end of each day, and care was taken to maintain the security of my house. The quality of their work was exceptional! Their careful and artistic workmanship produced living spaces that are beyond my imagination!"
Liza C.
"The quality of Nick Yegge's work is terrific and everyone who works for him is top-notch. All sub-contractors he hired were excellent too. We had a unique experience, I think, because this house was built on stilts on the ocean bluff 45 years ago with an unusual architecture. There were surprises at every turn. Nick was always honest about what he discovered and we discussed how to approach the new problems as they arose. Nick always found a good solution. Santa Cruz County permitting was also a challenge, but Nick would not take no for an answer and even hired an engineer to prove that what he was proposing to do was not only feasible but that it would improve the integrity of the structure of the second floor loft. Throughout the project Nick was always good about keeping in contact and workers always arrived when he said they would. I cannot say enough about the quality of the work. And the results are absolutely beautiful!"
Rebecca R.
"I have many good things to say about working with Heartwood Residential. They have worked on a few of the jobs I've designed and have impressed my clients and myself with their professionalism, good work ethics, and respectfulness of people's homes during the remodeling process. Nick is a very organized, talented, and thoughtful contractor. He also is very selective with his sub-contractors. Michelle, Nick's wife, is amazing at working with customers in making design decisions. She has a great design sense and is patient with customers needing extra help. Both Nick and Michelle are great in communication: professionally written contracts, organized in placing orders, and promptly return phone calls and e-mail. I am very thankful to work with them and think they are doing a great job making their family business a success."
Emanente Design
"Finding a quality contractor who is reliable and easy to work with can be a challenge. Nick and Michelle from Heartwood Residential were referred to us by our woodworker, and the whole process of working with them has been a breeze! We remodeled a bathroom (a complete gut job for a 1950s bathroom that had never been touched!), and had Nick finish some leftover detail work from our kitchen remodel that had been left undone by a previous contractor. From scheduling and paperwork to the actual construction, Nick and Michelle were quick, thorough, and pleasant to work with. We are so happy with the final result and would hire Heartwood Residential again in a heartbeat!"
Kelly L.
"We are big fans of Heartwood. Nick and crew are always responsive and efficient. They've done three projects for us - bathroom, kitchen, and replacing the chimney/fireplace with a sliding glass door. Each project went smoothly and stayed in budget (except for the items that we added to the scope). The crew was very good about communicating what was next so we weren't wondering about anything. Each project has aged very well - the bathroom was the last one, in 2020. We have had no issues with any of the flooring, roofing, walls, electrical - all systems are doing good. At this point, Heartwood sets the standard. I highly recommend them."
Renee E.
" Nick at Heartwood is amazing to work with.We had a very difficult bathroom remodel with several audacious design elements thrown in that we knew would make the construction difficult and require extra attention to detail. Nick and his team have been nothing short of phenomenal throughout. Several sourcing delays (COVID!) were handled as quickly as possible, and the end result is exactly how we envisioned the space. The attention to detail and craftsmanship is outstanding. Highly recommend Heartwood for your projects!"
Ian S.
"We hired Heartwood Residential to remodel an existing two-story home. From the beginning to end, Heartwood Residential was a pleasure to work with. Our initial meeting was thoughtful and confidence inducing, their proposal was by far the most complete we received, and Nick was very responsive as we finalized the plan and contract. Once construction started, their crew worked diligently and kept a very clean construction zone. In the end, the quality of construction is incredible, and we are very happy with all of their work. Heartwood Residential took the worry out of what can typically be a very stressful process. I would absolutely recommend Heartwood Residential for any project you may be considering. Wouldn’t hire anyone else!"